Store Policy

Custom Orders:

Colors may appear different on screen due to the settings or quality of the computer signal. Colors can be matched by a color sample mailed to us. Email us with your ideas for your custom garter or wedding accessory and we will make a sample and email you a picture for your approval. Please allow 2 weeks for all custom orders. If materials are not in stock, special orders or bulk orders may take longer. This will be communicated to you at the time of your order. By request, pictures will be digitally sent by email for your approval before shipping. Custom order must be paid at the time of approval of order before merchandise is made.

Plus Sizes:

Garters may vary, they are made to fit approximately a 27 inch leg. We can double check the garter measurement to confirm size. Plus-size garters are available in black and white and can be decorated in any design available on this website.

Delivery & Shipping:

All orders are made at the time of order please allow up to two weeks for orders to arrive. Please consider holidays and time zones when calculating arrival time. Please email us for rush order information.

Canadian and international delivery time varies to location. Remember to consider delays by holidays.

Measuring for a Garter:

Using a tape measure, start at about 3 inches about your knee cap, measure around your leg snuggly. This is your true leg measurement. When ordering a garter,  if you would like to double check the garter size for you, this is the measurement needed to check for proper fit.

Substitutions:

Team and college logos get updated all the time and we often update with the newest logos. Ribbons maybe substituted but we will not change the overall look of the garter.

Wholesale Orders:

Wholesale is limited to established retail stores and florist. Resale information must be provided for consideration. Please contact us for pricing information.

Manufacturing Environment:

Garters are designed in a smoke free, pet free, air filtered environment for purity and cleanliness. New garters and materials are used at all times. 80% of our materials used are manufactured in the United States.

Return Policy:

Garters are considered intimate apparel and for the safety and well-being of our customers, are not returnable. Defective or incorrect custom orders can be returned for exchange or correction. Other merchandise is returnable if unsatisfactory. Preapproval of returns must be done by email and is needed before returning merchandise. Contact by email must be handled within 5 business days of receiving item(s). Product must be in its original condition and in its packaging for refund. Shipping is not refundable on returned non-defective merchandise.